Pet Retail

Happy pets. Thriving stores. One platform.

From premium food and live animals to grooming services and loyalty programmes — manage every aspect of your pet store with software built specifically for the pet retail industry.

BigPlus Pet Store POS
The Problem

Pet retail is a different breed.

Generic POS systems weren't built to handle live animals, expiry dates, grooming bookings, and loyal pet parents who return every month.

Expiry Date Nightmares

Premium pet food with short shelf lives sitting in the back while fresher stock gets sold first — destroying margins and causing waste.

30% of pet food waste is preventable with proper FIFO tracking

Live Animal Chaos

Fish, birds, reptiles — each needing individual tracking, health records, and compliance documentation that spreadsheets can't handle.

Compliance requires full animal history from arrival to sale

Grooming & Service Scheduling

Managing appointments, pet details, groomer availability, and service history across multiple staff members using calendars and notebooks.

Missed appointments cost SA pet stores R12K+ monthly

Lost Customer Loyalty

Pet parents are creatures of habit — but without proper tracking, you can't remind them when food runs out or vaccinations are due.

Repeat customers drive 65% of pet store revenue
BigPlus pet store inventory
What BigPlus Offers

Built for pet retail. Tuned for loyalty.

One connected platform for perishable stock, live animals, services, and the pet parents who keep coming back.

Expiry & Batch Tracking

FIFO alerts, batch-level stock control, and automatic warnings before premium food expires on your shelves.

Live Animal Management

Individual tracking for fish, birds, reptiles and small animals with health records, arrival dates, and compliance documentation.

Grooming & Service Booking

Integrated scheduling for grooming, vet visits, and pet services with automated reminders and staff calendars.

Pet Parent Loyalty

Track pet profiles, purchase history, and feeding schedules — then send timely reminders when it's time to restock.

Auto-Reorder Points

Never run out of bestsellers. Set automatic reorder triggers for food, treats, and accessories based on sales velocity.

Built to Scale

From neighbourhood pet shop to national chain.

BigPlus grows with your business — no limits on locations, products, customers, or furry friends.

1–2 Stores

Local Pet Shop

Fast onboarding, data migration from your old system, staff training included — get selling within days.

3–10 Stores

Regional Chain

Multi-location inventory sync, inter-branch transfers, centralised supplier management and reporting.

10+ Stores

National Group

Full e-commerce sync, franchise management, API integrations, dedicated account manager.

Platform Features

The Collection

Point of Sale
Point of Sale

Fast checkout. Tail wags all round.

BigPlus POS works on any device and gets staff selling in minutes — perfect for busy Saturday mornings when every pet parent is in a rush.

Any Device

Works on tablet, phone, or desktop hardware you already own.

Barcode Scanning

Fast checkout with built-in scanner support for all products.

Pet Profile Lookup

Pull up customer and pet details instantly at the till.

Flexible Payments

Split payments, layby, and multiple tender types supported.

Inventory
Inventory

Every bag, tank, and treat accounted for.

Real-time stock visibility from supplier to sale — with expiry tracking, batch control, and automatic reorder alerts.

Expiry Tracking

FIFO alerts and batch-level control for perishable stock.

Live Animal Register

Individual tracking with health records and compliance docs.

Auto Reorder

Set triggers so you never run out of bestsellers.

Supplier POs

Create and track purchase orders from one place.

Customers
Customers & Loyalty

Know every pet by name.

Build lasting relationships with pet profiles, purchase history, and automated reminders that bring them back month after month.

Pet Profiles

Store pet details, preferences, and dietary needs.

Loyalty Rewards

Points-based programmes that keep customers coming back.

Restock Reminders

Automated alerts when it's time to buy more food.

Birthday Alerts

Send birthday wishes and vaccination reminders.

Reporting
Reporting

Live data. Smarter decisions.

Pre-built dashboards updated in real time across every store — track sales, margins, and what's flying off the shelves.

Real-Time Dashboards

Live sales data updated as transactions happen.

Multi-Location

Compare performance across all your stores.

Margin Analysis

Track profitability by category and product.

Easy Export

Download reports to Excel or PDF in one click.

Simple Pricing

No hidden fees. No long-term contracts.

Start where you are and scale when you're ready.

Starter
R895
per location / month (excl. VAT)
  • Intuitive POS
  • Realtime Reporting
  • Inventory Management
  • Unlimited Products & Customers
  • Local Support
Get Started
Advanced
R1,995
per location / month (excl. VAT)
  • Everything in Standard
  • Custom Integrations & API Access
  • Omnichannel Gift Cards
  • Promotions & Pricelists
  • Dedicated Account Manager
Get Started

Ready to see BigPlus in action?

Book a free demo and we'll show you exactly how BigPlus fits your pet retail operation.