One loyalty programme, every place your customers shop
Bigplus loyalty runs as a single balance across your till and your online store, not two disconnected point systems that never sync.
Features
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11 September 2026
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2 min read
Two point systems that don't talk to each other
Most retail loyalty falls apart the moment a customer shops in more than one place. The till has its own points balance. The online store has another, usually bolted on through a separate app that was never built to talk to the POS. A customer who shops in both ends up with two accounts, two balances, and no way to combine them.
Bigplus treats loyalty as one balance, not two. A purchase in store adds points the same way a purchase through the WooCommerce or Shopify storefront does, and both update the same customer record in real time. Staff at the till can see it. The customer sees it. There's nothing to reconcile.
A loyalty programme that only works in one channel is really two loyalty programmes, and customers notice the difference.
Under the hoodHow it works in Bigplus
Points that follow the customer
Every purchase, in store or online, adds to one loyalty balance instead of two separate programmes that never talk to each other.
Redeem anywhere, instantly
A customer can earn points on a Saturday in store and spend them on the website that night. Balances sync as soon as the till is back online.
Tiers and birthday rewards, automatically
Set tiered thresholds and birthday perks once, and Bigplus applies them at checkout without a cashier having to remember who qualifies.
One profile, not three spreadsheets
Loyalty sits on top of the same customer profile that already tracks purchase history, so promotions can target real buying patterns instead of guesswork.
A sale happens, anywhere
A customer buys something, whether that's at the till or through the online shop.
Bigplus calculates the reward
Points are worked out automatically from the sale total and whatever tier rules apply, with no manual entry required.
Every channel sees the same balance
Real-time sync between the till and WooCommerce or Shopify means there's never two numbers to reconcile.
Redeemed wherever it's earned
The customer spends the balance at any till or at online checkout. It's the same number either way.
No separate loyalty app to manage
Loyalty lives inside the same POS and back office Bigplus retailers already use for stock and sales. There's no second login, no separate dashboard, and no export and import between systems just to keep points accurate.
For a retailer weighing up a loyalty app on top of their existing POS, the real question isn't whether it can calculate points. It's whether the balance it shows a customer at the till matches the one they saw online an hour earlier. Bigplus keeps that number the same everywhere, because it was never two systems to begin with.
See loyalty running on your own till
Book a demo and we'll show you points, tiers and redemption working across your store and your online shop, on one balance.